![]() If you do need to exchange your purchase, be aware that the 100-day trial period doesn't reset. The only items that don't qualify are personalized orders, but the warranty still applies if there's an issue with your item. After that, you can either return or exchange the luggage for a full refund minus the cost of shipping. They know that sometimes you can't know if a product is right for you until you've tested it out on a trip, so they encourage you to slap some stickers on your luggage, hop on a plane and see how the bags suit you for up to 100 days. What Is Away's Return Policy?Īway is unique in that they have a 100-day trial on their luggage. Everything shipped to the contiguous United States qualifies for free UPS Ground. For shipments outside the contiguous U.S., you can contact the customer service team for necessary arrangements. They can ship your complete order to one location or drop ship to all your recipients for free. What Away shipping options do I have, and what do they cost?Īway offers free shipping across the contiguous United States via UPS but cannot deliver to P.O. ![]() Away suitcases have a lifetime warranty, while bags, accessories, and other personalized items are subject to a limited one-year warranty. Which Away products have a warranty?Īll Away’s products have a warranty, but their time limit varies. The policy does not apply to personalized orders. You will order directly online, and if the product doesn't appeal to you within the trial period, you can return them for exchange or a full refund. If you would like to test their products, the 100-day trial is available for most products. Personalized items and exchanged products don't include the 100-day trial, but the remainder of the original 100-day trial will still apply for the exchanged items. So if you change your mind about any non-personalized product, you can always contact them or fill a form at their website to start the process. What is Away’s return and exchange policy?Īway offers returns and exchange options at any time within 100 days after purchase. You can check out all the latest Away promotional discounts at CouponFollow and learn more about how to stay on the lookout for coupons and other opportunities. Coupons and promotional offers at Away offer you savings on eligible items during seasonal sales. Everything is covered by a lifetime guarantee except for the battery, which is under a two-year warranty.Īway give you discounts to help save on suitcases, bags and other accessories purchases.That way, you'll not only save money, but your bag will also weigh less, and there will be more space inside. If you don't care about having charging abilities in your luggage, you can choose to leave that feature out.You can choose to build your uniform, which gives you a lower price for bundling multiple items.You can refer a maximum of 10 friends, which will earn you $200. ![]() ![]() Make sure your friend follows the link in the email to the website in order for the purchase to register. Then, if your friend buys $195 or more of Away merchandise, you get a $20 credit to your account, too. there is a $20 discount code for them to use. You send your friends a referral email through the Away website.
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